Migrating a software factory to design thinking - paying attention to people and mindsets

Authors: Mahé, Nolwen; Adams, Bram; Marsan, JosianneTemplier, Mathieu; Bissonnette, Sylvie
Abstract: Design Thinking (DT) has found its way into software engineering, promising better requirements elicitation, customer relations, and cohesion within the development team. However, does DT really live up to its promise? This paper reports on the migration of Proaction Technologies towards DT, and empirically evaluates the new DT process through interviews with employees and clients. While DT is able to live up to its promises, its adoption entails paying close attention to the people involved and their mindsets.
Document Type: Article de recherche
Issue Date: 9 December 2019
Open Access Date: 16 December 2019
Document version: AM
Permalink: http://hdl.handle.net/20.500.11794/37586
This document was published in: IEEE Software, 2019
https://ieeexplore.ieee.org/document/8928978
IEEE Computer Society
Alternative version: 10.1109/MS.2019.2958646
Collection:Articles publiés dans des revues avec comité de lecture

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