Analyse des programmes de prévention de la violence de type interne au travail dans les entreprises québécoises syndiquées de grande taille
|Advisor:||Cardu, Hélène; Brun, Jean-Pierre|
|Abstract:||This thesis examines internal workplace violence prevention programs and the organizational structure and management of related preventive activities. A qualitative and exploratory study was conducted at three unionized companies in Quebec, each with a workforce of over 500 employees. These businesses are a healthcare centre, a transportation company and a parapublic organization. The objective of this study was to perform a concordance analysis of a theoretical framework for interactive workplace violence prevention and the empirical data collected at the selected businesses, in order to develop a model for the analysis and improvement of existing activities at these sites. The study data was collected through semi-structured interviews with key players in the prevention of workplace violence. Certain company documents were also analysed as part of the data-gathering process. Methodological limits related to the data-gathering process and the analysis and interpretation of the collected information are also discussed. The results lead to three groups of knowledge. The first group allows us to qualify and more closely examine the dynamics of risky workplace situations and the demonstration and effects of workplace violence. The subtleties revealed here are linked to specific workplace situations that are at greater risk of violence. The second group of knowledge is related to the prevention of violence in the workplace. In the target businesses, the data reveal that the bulk of preventive activities relies primarily on education and staff training. The third group of knowledge suggests a new approach for workplace violence prevention programs. This approach involves flexible consultation procedures, strategic planning, decompartmentalized or networked management and a prevention evaluation tool based on organizational education.|
|Document Type:||Thèse de doctorat|
|Open Access Date:||13 April 2018|
|Collection:||Thèses et mémoires|
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