Déterminants psychosociaux et organisationnels de l'adoption des technologies de télémédecine dans le Réseau québécois de télésanté élargi (RQTE)

Authors: Gagnon, Marie-Pierre
Advisor: Godin, Gaston
Abstract: Telemedicine is considered as a tool to support healthcare delivery that can potentially answer some of the problems facing healthcare systems. This study was aimed at analyzing conjointly individual and organizational factors affecting the adoption of telemedicine in the Extended Telehealth Network of Quebec (RQTE). The first article presents an analysis of the psychosocial determinants of physicians’ intention to use telemedicine, based upon the Theory of interpersonal behavior. All of the physicians involved in the RQTE were mailed a questionnaire. Structural equation modelling was applied to test the theoretical model. The theoretical model explained 81% (p < .001) of variance in physicians’ intention to use telemedicine. The main predictors of intention were a composite normative factor, comprising personal as well as social norms (β = 1.08; p < .001) and self identity (β = —.33; p < .001). Thus, physicians who perceived professional and social responsibilities regarding adoption of telehealth in their clinical practice had stronger intention to use this technology. However, the suppression effect of the personal identity construct may indicate that physicians’ self-perception as telemedicine users also influence their intention. The second article deals with organisational characteristics influencing telemedicine adoption. Based upon an integrated framework that combined concepts from different theories, an exploratory study was first conducted among the 32 healthcare centres involved in the RQTE. Then, a multiple case study was conducted among nine hospitals. In-depth interviews were conducted with key-informants in order to enrich the understanding of the context in which telemedicine was implemented. Triangulation of the results has permitted to underline some of the organizational dimensions that have influenced the adoption of telemedicine. Hence, hospital’s localization as well as the availability of equipment and human resources have affected telemedicine adoption. Participation of administrators and physicians in telemedicine decision making has also influenced its adoption.
Document Type: Thèse de doctorat
Issue Date: 2003
Open Access Date: 11 April 2018
Permalink: http://hdl.handle.net/20.500.11794/17869
Grantor: Université Laval
Collection:Thèses et mémoires

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