Publication :
Working with interpreters in health care : a systematic review and meta-ethnography of qualitative studies

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Date
2012-12-13
Direction de publication
Direction de recherche
Titre de la revue
ISSN de la revue
Titre du volume
Éditeur
Elsevier
Projets de recherche
Structures organisationnelles
Numéro de revue
Résumé
Objective : To identify relational issues involved in working with interpreters in healthcare settings and to make recommendations for future research. Methods : A systematic literature search in French and English was conducted. The matrix method and a meta-ethnographic analysis were used to organize and synthesize the data. Results : Three themes emerged. Interpreters’ roles: Interpreters fill a wide variety of roles. Based on Habermas's concepts, these roles vary between agent of the Lifeworld and agent of the System. This diversity and oscillation are sources of both tension and relational opportunities. Difficulties: The difficulties encountered by practitioners, interpreters and patients are related to issues of trust, control and power. There is a clear need for balance between the three, and institutional recognition of interpreters’ roles is crucial. Communication characteristics: Non-literal translation appears to be a prerequisite for effective and accurate communication. Conclusion : The recognition of community interpreting as a profession would appear to be the next step. Without this recognition, it is unlikely that communication difficulties will be resolved.
Description
Revue
Patient education and counseling, Vol.91 (2), 131-140 (2013)
DOI
10.1016/j.pec.2012.11.008
URL vers la version publiée
Mots-clés
Interpreters , Migrant health , Communication , Matrix method , Meta-ethnography
Citation
Type de document
article de recherche
article de synthèse