Taxonomy of performance measurement systems

Authors: Henri, Jean-François
Abstract: This study aims to provide an integrated view of performance measurement systems (PMS) by developing a taxonomy reflecting the interdependencies among various PMS aspects. This study aims to move the study of PMS from a cartesian form of contingency fit to a configuration form. More specifically, the following research question is investigated in this study: To what extent do similar patterns across various dimensions of PMS occur with regularity? Using a survey approach to collect data from a sample of manufacturing firms, this study aims to develop a taxonomy based on three aspects of the PMS process, namely the design (i.e., the mix of financial, customer, internal processes, innovation and learning measures), the use (i.e., monitoring, strategic decision-making, attention-focusing, legitimization), and the revision (i.e., the addition, deletion, and changes in performance indicators). Three patterns of relationships reflecting the role and importance of PMS within the organization emerge: (a) PMS as an outcomes surveillance mechanism, (b) PMS as a management support tool, and (c) PMS as an institutionalized organizational process. This study contributes to the management accounting literature by providing a different understanding of the various levels of integration of PMS within organizational routines.
Document Type: Article de recherche
Issue Date: 2008
Open Access Date: 30 November 2016
Document version: AM
Permalink: http://hdl.handle.net/20.500.11794/12569
This document was published in: Advances in Management Accounting
http://www.emeraldinsight.com/doi/full/10.1016/S1474-7871%2808%2917009-5
Emerald Group Publishing Limited
Collection:Articles publiés dans des revues avec comité de lecture

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